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Hand over the busywork, keep the big calls

Dwelon chases the vendors, answers the residents, and closes out the routine jobs. Anything that needs your judgment comes to you, with everything you need to decide.

25 units, 60 days, approval mode. Free, and you can cancel anytime.

Six months on Dwelon

See the case study
Median time to get a vendor on the job. Legacy: 4.6 hours.
6 min
Median time to close a repair. Legacy: 52 hours.
9.5 h
Routine repairs closed without a person stepping in.
87.4%

About 450 Dwelon units (300 multifamily, 150 short-term rental) against about 300 legacy-managed multifamily units over the same six months. We measured these results on homes we own. They have not been independently audited.

How a repair gets handled, from report to closeout

  1. Understand the request

    A resident reports a leak. Dwelon gathers the details, checks urgency, and opens a case with the property history and your rules attached.

  2. Dispatch and follow through

    Within your rules, Dwelon dispatches an approved vendor, follows progress, and keeps the resident updated. Urgent, high-spend, or out-of-policy work goes to the required human review.

  3. Check the work and close it out

    Dwelon verifies completion, reconciles the invoice through connected systems, and updates the property record where permitted. The full history stays with the job.

One place for the whole job, at every property you own

Case study

Six months of property operations on Dwelon

About 450 Dwelon units against about 300 run the usual way.

Faster, and residents noticed

  • Dwelon
  • Legacy cohort
Median time to dispatch a vendor46x faster
Dwelon
6 min
Legacy
276 min
Median time to close a repair81.7% shorter
Dwelon
9.5 h
Legacy
52 h
Survey replies that were positive+15.6 points
Dwelon
86.9%
Legacy
71.3%

Most work closed without a person

  • Handled by Dwelon
  • Needed a person
Routine tickets, up to $350

87.4%

533 of 610 handled by Dwelon · 77 needed a person

Short-term rental guest requests

90.8%

5,357 of 5,900 handled by Dwelon · 543 needed a person

Transactions reconciled

99.6%

5,274 of 5,295 handled by Dwelon · 21 needed a person

We measured these results on homes we own. They have not been independently audited.

What Dwelon takes off your plate

Dwelon works inside the tools you already use, like AppFolio, Buildium, Stripe, and QuickBooks. Start with repairs on a few units and hand over more once you trust it.

Handles the everyday work

Rent reminders, repair requests, showings, renewals, and resident questions. Dwelon picks each one up and sees it through to the end.

Asks before the big stuff

You decide what it can do alone, what it tells you about, and what waits for your yes. Set a spending limit and anything over it comes to you.

Keeps a record of everything

Every message sent, payment made, and decision taken is written down, with who approved it. If a job stalls, you see exactly where and why.

How you stay in control

You can see everything it did

Sent, approved, blocked, or failed: every step is written down with what happened, when, and why.

When in doubt, it asks

Anything you have not cleared it to do alone stops and asks you first. Rent increases, late fees, and legal notices always do.

Nothing falls through the cracks

A job that takes a week keeps its place. If a vendor goes quiet or a payment fails, it shows up on your list instead of disappearing.

Your PMS stays in charge

Your property software, bank, and books remain the official record. Dwelon updates them; it does not replace them.

Free for 60 days, then priced per unit

Try Dwelon on 25 units for 60 days. It prepares every action and waits for your approval, so you see exactly what it would do. Keep going or walk away.

Dwelon pilot

Free25 units for 60 days, in approval mode. Cancel anytime.After the pilot: Per-unit monthly price, quoted to you before the pilot ends

Connect your systems and let Dwelon prepare the work on a slice of your portfolio. Nothing goes out until you approve it.

The pilot includes

  • Rent, repairs, leasing, and renewals
  • Resident and vendor messages through your own channels
  • Your rules for what runs on its own and what waits for you
  • A record of every action and every exception
  • Setup help from our team

Not sure your systems connect?

Check the integrations list, or tell us what you use and we will say plainly whether it works.

Contact us

Frequently asked questions

What Dwelon does on your units, how tenant messages work, and what still needs you. Can't find an answer? Our team is one message away.

Software that does the day-to-day work of running rentals: collecting rent, handling repairs, answering residents, and keeping leases on track. It works inside the tools you already use and tells you when a job is done.

Try it on 25 of your units

For 60 days, Dwelon prepares every action and waits for your approval, so you see exactly what it would do before anything runs on its own. It is free, and you can cancel anytime.