Texts and emails tenants
Dwelon talks to residents over SMS and email on the channels connected in your workspace. Routine reminders can go out on the calendar. A firmer message waits for you.
Talk · SMS and email
Dwelon chases rent and texts tenants. You make the decisions.
Dwelon replies to tenants, collects late rent, and keeps a dated log. Any repair or lease change waits for your approval.
No repair spend, late fee, or lease change goes out without your approval.
How it works
Connect it once. It takes the chasing from there.
Connect your rentals
You set the rules before Dwelon messages anyone: the most a repair can cost without your sign-off, who counts as behind on rent, and what always waits for a human.
Dwelon does the chasing
It answers tenant texts and emails, grades each new repair by urgency, lines up the vendor, and reminds late payers on schedule.
You approve the big calls
A repair over your cap, a late fee, or a lease term arrives as one-tap requests with details attached. Approve, edit, or decline, and the tenant hears back now.
Total visibility across your entire property operation
The problem
You are still the receptionist for every unit, because the tools never ran the job together
- The work lives in five places
- Tenant texts, vendor threads, late-rent lists, and lease dates sit in different inboxes, so every morning starts with rebuilding the story, and the renewal you meant to review rolls over month to month.
- Every job needs a specialist
- Collections, maintenance, leasing, and tenant messages each follow their own rules, and no one person runs all four. So the collections call slides to Monday, the vendor choice gets made from memory, and the biggest decisions get made tired, standing in a doorway.
How Dwelon workflows run
A repair request arrives, gets severity graded, and moves through vendor follow-up in one thread. Every handoff is recorded until the work is done.
Scenario: maintenance coordination
Illustrative scenarios showing how documented Dwelon workflows operate, not statements from identified customers.
Every message, repair, and renewal: Dwelon does the work, you make the calls
Dwelon is built to cover every part of running rentals: tenant messages, maintenance, rent, leasing, and renewals. It does the follow-up. You keep the keys and the final say.
Runs the repair from start to finish
A leak or a work order is graded, a vendor is coordinated, and the tenant gets updates. Spend over your cap, and anything out of policy, waits for approval.
Repair · Maintenance
Covers the rest of the landlord job
Late rent follow-up, lease renewals, and approvals sit in the same system as messages and repairs, so you are not reconstructing the week across five tools.
Run · Rent and leases
Under the hood
Built like infrastructure, not a bolt-on chatbot
Every action ends in a receipt
Queued, approved, sent, blocked, or failed: each step Dwelon takes is written down with what happened, when, and why. You review outcomes, not promises.
Anything unmapped waits for you
Dwelon sorts every job into four escalating safety tiers. Anything not explicitly cleared for automatic execution stops and asks a human first.
Interrupted work picks up where it stopped
Long-running jobs checkpoint as they go, so a crashed run resumes instead of starting over or sending the same message twice.
One switch halts everything
Pause all autonomous activity from your dashboard and roll back any step you question. The stop applies across running workflows immediately.
One workspace. Nothing switches on until you approve it.
Invite requests are open. We confirm which jobs go live, which systems you keep, and which actions stay on you before a workspace is activated.
Dwelon workspace
Invite onlyscoped access
Invite-only access
Configured property workflows, approval controls, reviewable execution history, and exception views in one invite-only workspace.
Scoped for each invited workspace
- Workflow scope configured during onboarding
- Rent, maintenance, leasing, and renewal workflows where enabled
- Human approval queues for consequential actions
- Communication channels based on connected providers
- Operational evidence and exception views
- Policy boundaries for automatic, approval-required, and blocked work
- Support and rollout scope confirmed during access review
Need help getting connected?
Ask us about connecting your current tools, setting what Dwelon may do on its own, and switching workflows on in stages.
Frequently asked questions
What Dwelon does on your units, how tenant messages work, and what still needs you. Can't find an answer? Our team is one message away.
Dwelon is software that runs the day-to-day landlord work on your properties. It unifies rent follow-up, maintenance, tenant messages, leasing, and renewals in one system, and it works alongside the tools you already use.
Put the landlord work on one system
Nothing here asks you to hand over the keys. Dwelon runs alongside the property software you already use, inside the rules you set.
Every invite includes hands-on setup with our team.